What is DiscoverMarrakech.ma ?
DiscoverMarrakech.ma is an online platform that allows you to book tours and activities in Casablanca. We offer a wide range of tours and activities : sightseeing tours, cultural and historical tours, sports and extreme activities, culinary and nightlife activities, shore excursions, imperial tours and much more.
How can I contact DiscoverMarrakech.ma?
You may contact us 24/7 :
- In Skype, Easy-Transfers at skype
- E-mail firstname.lastname@example.org
- Using the special form for feedback on https://discovermarrakech.ma/contact
How can I book a tour?
It only takes 3 minutes to book any tour! Choose the tour or the activity you wish to visit. The system will automatically select best available offers. You can use different filters to sort by categories or prices.
Choose the tour you like and click “Book now” on the page. Specify the date, time, and number of people for your tour and click “Payment”. After that your order will be placed in the shopping cart, where you can continue with checkout.
Can I cancel my reservation?
Yes, you can. The Cancellation Policy for each tour and activity is available on the page of each tour.
How are the orders confirmed?
Right after payment online, you will receive an email with information about your reservation.
What if I haven’t received confirmation letter?
If confirmation is not received within 24 hours, don’t worry, just contact email@example.com for immediate assistance.
Can I book a tour for tomorrow?
Our online system allows you to book last minute, but client should contact the office first to check availability before proceeding with online booking.
Can I book a tour well in advance?
You can book as early as you wish, if your desirable date is in the schedule on the offer page.
What forms of payment do you accept?
We accept payment by VISA, MasterCard and AMEX.
In what currency can I pay?
You can pay in EUR, USD, GBP, CHF, RUB, AUD, CZK. In all other cases prices indicated on our website may be slightly different from those withdrawn from your account due to the currency conversion charges imposed by your bank or payment system.
Is my payment secure?
Yes. We use secure servers and a Secure Sockets Layer (SSL) on our site. Your transactions are protected against misuse by The Payment Card Industry Data Security Standard (PCI DSS).
How do I get a refund in case of cancellation?
After cancellation, you receive an email with the sum of refund. At the same time, we refund your money with the same payment method as the original transaction. Please, note that the refund may take up to 7 days to show on your bank account.
How can we help you?
Get support by phone or email.